Shipping policy

Store Name: Saviq.store
Email: savisainiecom@gmail.com
Address: Kalayat, Kaithal, Haryana – 136117, India
Last Updated: September 29, 2026

1. Overview

At Saviq.store, we aim to deliver your favourite gadgets and everyday essentials safely and conveniently. This Shipping Policy explains how we process, dispatch and deliver orders placed through our website.

We currently serve customers in India, subject to product availability and courier service coverage.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order placement and payment confirmation.

Order processing includes:

  • Verifying order and delivery details.

  • Confirming product availability.

  • Preparing and packaging your order.

  • Arranging dispatch through our delivery partner.

Orders placed on Sundays or public holidays may be processed on the next business day.

During sales, festive periods or high-demand periods, processing may take longer than usual.

3. Shipping and Delivery Time

Our estimated delivery time is 5–10 business days after dispatch, depending on the delivery location and courier availability.

Estimated delivery timelines:

  • Local and nearby areas: 2–5 business days.

  • Other locations in India: 5–10 business days.

  • Remote locations: 7–12 business days or longer, depending on courier coverage.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to logistics conditions, weather, public holidays or other circumstances beyond our reasonable control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping or promotional shipping discounts on selected products or orders. Any such offer will be subject to the conditions displayed at the time of purchase.

No undisclosed shipping charges will be added after order confirmation.

5. Order Tracking

Once your order has been dispatched, we may provide a tracking number or tracking link through your registered email address, phone number or order page, where available.

You can use the tracking information to check the status of your shipment.

Please allow some time after dispatch for courier tracking information to become available or update.

If you have not received tracking details or need help locating your order, contact us at savisainiecom@gmail.com with your order number.

6. Cash on Delivery (COD)

Cash on Delivery may be available for selected products and delivery locations, subject to the options displayed at checkout.

For COD orders:

  • Please provide a valid phone number and accurate delivery address.

  • Keep the order amount ready when the courier arrives.

  • Ensure someone is available to receive the package.

COD availability may depend on courier coverage, order value and other operational conditions.

7. Incorrect or Incomplete Address

Customers are responsible for providing complete and accurate shipping details, including:

  • Full name.

  • House number, street and locality.

  • City, state and PIN code.

  • Active contact number.

Incorrect or incomplete information may cause delays, failed delivery attempts or return-to-origin shipments.

If you notice an address error, contact us as soon as possible. Address changes may not be possible after dispatch.

8. Delayed Shipments

Although we aim to deliver orders within the estimated timelines, delays may occur because of:

  • Courier service disruptions.

  • Weather conditions or natural events.

  • Public holidays or festive demand.

  • Transportation delays.

  • Remote-area delivery limitations.

  • Incorrect contact or address information.

If your order is significantly delayed, contact us at savisainiecom@gmail.com. We will assist you in checking the shipment status and available next steps.

9. Failed Delivery and Returned Shipments

If a courier cannot deliver your order because the recipient is unavailable, the address is incorrect or delivery is refused, the courier may attempt redelivery or return the shipment to us, depending on its procedures.

If your shipment is returned to origin, contact us to discuss the available options.

Any additional shipping or reshipping charges, if applicable, will be communicated before further arrangements are made and will be handled in accordance with applicable law and your consumer rights.

10. Damaged Packages

Please inspect your package when it is delivered.

If your parcel appears visibly damaged or the product inside is damaged, contact us within 48 hours of delivery at savisainiecom@gmail.com.

Please provide:

  • Your order number.

  • Photographs of the outer packaging.

  • Photographs or a video showing the damaged product.

  • A brief description of the issue.

We will review your complaint and help arrange an appropriate resolution under our Return & Refund Policy and applicable law.

11. Missing or Incorrect Items

If your order is missing an item or contains a product different from what you purchased, please contact us within 48 hours of delivery.

Include your order number and clear photographs of the received items and packaging, where available.

We will review the issue and assist with a suitable resolution, such as supplying the missing item, arranging a replacement or issuing a refund where applicable.

12. Delivery Restrictions

Delivery is subject to courier coverage and applicable restrictions.

Some products or PIN codes may not be serviceable. If a delivery restriction affects your order, we will communicate the issue and discuss the available options, including cancellation and refund where applicable.

13. Contact Information

For shipping questions, tracking assistance, delivery delays or other concerns, please contact:

Saviq.store
Email: savisainiecom@gmail.com
Address: Kalayat, Kaithal, Haryana – 136117, India

Please include your order number in all shipping-related emails so we can assist you efficiently.

14. Policy Updates

Saviq.store may update this Shipping Policy from time to time to reflect changes in our shipping operations, courier arrangements or applicable requirements.

Any updated policy will be published on this page with its revised date.

Nothing in this policy is intended to limit your rights under applicable Indian consumer protection law.